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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keith Anzel

September 16, 2025

5  out of  5
rating by Keith Anzel
"I have been working with Michelle at the agency. She is extremely responsive and very helpful. The State Farm insurance premiums are very competitively priced with other insurers. Highly recommend using them."
We responded:
"Thank you Keith. Michelle is a valuable asset to our agency and she is a “good neighbor”. Steve Candon, Agent "
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Kyle McGoey

September 10, 2025

5  out of  5
rating by Kyle McGoey
"I had an excellent experience working with Michelle from State Farm after my recent car accident. She was professional, patient, and incredibly helpful throughout the entire process. Michelle took the time to explain every step, answered all my questions, and made sure everything was handled quickly and smoothly. She really turned a stressful situation into a manageable one. Thanks again!"
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Sal Caruso

September 8, 2025

5  out of  5
rating by Sal Caruso
"Michelle Ruffino, along with the entire staff from State Farm, are exceptional professionals. They possess in-depth knowledge, are easy to work with, and consistently provide prompt responses. They simplify the insurance process, rendering it straightforward and stress-free. I highly recommend this office!"
We responded:
"Thank you Sal for the kind words. We try to make the process simple and straightforward. Steve Candon, Agent "
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Long Island Ready Mix

September 8, 2025

5  out of  5
rating by Long Island Ready Mix
"Great location! Always helpful and friendly"
We responded:
"Thank you for the 5 stars. We appreciate your business & loyalty Michael. Steve Candon, Agent "
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Brittany DiBernardo

August 30, 2025

5  out of  5
rating by Brittany DiBernardo
"Just have to say , this office cares about their clients. Steve and his team have been taking care of our family for years. Definitely an office you can trust."
We responded:
"Thank you Brittnay for your kind words and loyalty. We strive to provide that family feel. Steve Candon, Agent "
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Jonathan Andrade

August 28, 2025

1  out of  5
rating by Jonathan Andrade
"started off good, just watched price keep going up every 6 months. steve candone didnt really care or try to help. i would avoid doing business with him and recommend others steer clear shop elsewhere . youre welcome"
We responded:
"I am sorry to hear that your experience didn’t meet your expectations. I truly tried to address your concerns and explain things clearly, but it seems I fell short of your needs. We value your feedback and will as always work on ways to improve our clients experience. Thank you for sharing your thoughts. Steve Candon, Agent "
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Michelle Schneider

August 12, 2025

5  out of  5
rating by Michelle Schneider
"Cindy along with all the staff from State Farm are amazing! Super knowledgeable, easy to work with, and always quick to respond. They make the insurance process simple and stress-free. Highly recommend this office!"
We responded:
"We agree Cindy is wonderful. And so are you 😀Steve Candon, Agent "
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Christine Ladalia

August 12, 2025

5  out of  5
rating by Christine Ladalia
"I couldn’t imagine having my insurance with any other company. After almost 40 years with this office obviously a few changes I couldn’t be happier with the service of the staff. Not once have I ever called and was not helped immediately. Steve Benedetta Kara Cindy Pam Gloria and the rest of the staff are the best in the business. If there were ten stars I would give them!!!!!and trust me I call them a lot!!!!!! Chris Ladalia"
We responded:
"Thank you Christine, we appreciate your loyalty and we look forward to many more years ahead. Steve Candon, Agent "
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julia bailey

July 2, 2025

5  out of  5
rating by julia bailey
"Then entire staff is very professional and friendly. Any questions or issues we have are always addressed promptly. It's wonderful to work with an office that is so helpful and available."
We responded:
"Thank you Julia for the kind words. We appreciate your business and are happy we are able to help you in an expedited manner. Have a safe 4th of July. Steve Candon, Agent "
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Erin Darin

June 17, 2025

5  out of  5
rating by Erin Darin
"I've had the most seamless experience working with Michelle on setting up my renters insurance & she even helped me when I moved to a new address! She is so knowledgeable and easy to work with. Pricing is really great too!!"
We responded:
"Thank you Erin for the kind words. We look forward to helping you with all your insurance needs for years to come. Steve Candon, Agent "
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alan K

May 15, 2025

5  out of  5
rating by alan K
"Brianna helped me make changes to my daughter's policies. She was very knowledgeable, efficient, and followed up promptly. She could not have made it any easier."
We responded:
"Thank you for your kind words, Brianna is an important part of our team. Steve Candon, Agent "
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Patricia Moccia

May 6, 2025

5  out of  5
rating by Patricia Moccia
"Pam was a very big help to me today. . She was very pleasant to talk with and answered all my questions."
We responded:
"Thank you Patricia, we are so fortunate to have Pam on our team she is wonderful. Steve Candon, Agent "
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EZ Everything TV Inspire-Tainment

April 28, 2025

5  out of  5
rating by EZ Everything TV Inspire-Tainment
"Every time I call I receive a pleasant, professional and patient response to my questions 😎"
We responded:
"Thank you for the kind words. We do our best to answer all questions with full detail. Steve Candon, Agent"
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Lawrence F

April 28, 2025

5  out of  5
rating by Lawrence F
"Always found all agents helpful and caring."
We responded:
"Thank you for the 5 star Lawrence, we strive to be informative & as helpful as possible. Steve Candon, Agent "
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ryan dougan

April 22, 2025

5  out of  5
rating by ryan dougan
"Always quick responses and helpful."
We responded:
"Thank you Ryan for the kind words & 5 stars. We appreciate your buisness. Steve Candon, Agent "
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kim dougan

April 22, 2025

5  out of  5
rating by kim dougan
"Always quick, efficient, and friendly!"
We responded:
"Thank you for the 5 stars & kind words. Thank you for your loyalty Kimberly. Steve Candon, Agent "
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Rob Guarino

April 18, 2025

5  out of  5
rating by Rob Guarino
"Pam is a true professional, she is knowledgeable and has a very friendly personality. Pam and the entire staff are one of the reasons why I stay with a Steve fandom State Farm agency"
We responded:
"Thank you Rob, Pam is a definite asset to our office we are fortunate to have her along with all of our team. Steve Candon, Agent "
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Joyce Sabari

April 11, 2025

5  out of  5
rating by Joyce Sabari
"Michelle Ruffini is terrific. She has always listened carefully and made recommendations to meet my specific needs."
We responded:
"Thank you Joyce for the kind words Michelle is an asset to our office. We appreciate your loyalty. Steve Candon, Agent "
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Salvatore Salerno

March 26, 2025

5  out of  5
rating by Salvatore Salerno
"Michelle is knowledgeable and works extremely quickly — I would readily go to her again and recommend her to others."
We responded:
"Thank you. Appreciate your kind words. Michelle is great at helping families and businesses. We are lucky to have her as part of our team. Steve Candon, Agent "
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Michael Belleau

March 5, 2025

5  out of  5
rating by Michael Belleau
"Cindy was exceptional in assisting me with my matter. Her kind and prompt response is rare today and I hope she knows how appreciated it is!"
We responded:
"Thank you. We know how lucky we are to have Cindy’s experience and expertise to guide us. Appreciate your comments. Steve Candon, Agent "
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MaryJane Diamond

February 28, 2025

5  out of  5
rating by MaryJane Diamond
"Pam is amazing, She always goes above and beyond when I call for anything.I am a fairly new customer and I am very Pleased to be with the Steve Candon office in Franklin Square."
We responded:
"Thanks for the kind words. Pam is a true treasure. "
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Donna Walsh

February 18, 2025

5  out of  5
rating by Donna Walsh
"You know it’s a fantastic office when the staff see each other as family . Of course that gets trickled down by having a great boss like Steve. I can also tell you that Pam is very knowledgeable of her work here at State Farm & it’s always a pleasure working with her. I must also give kudos to Kara who has been a huge help to my family. This teams makes sure things run as smooth as possible. Best State Farm Team hands down . Donna"
We responded:
"Thank you Donna for the kinds word, we are all one big family here at the Steve Candon State Farm office. Steve Candon, Agent "
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Michael O'Connell Jr

February 14, 2025

5  out of  5
rating by Michael O'Connell Jr
"Great customer service ! Pam really helped me out when I was in a bind on short notice"
We responded:
"Thanks, I am happy we could help. Appreciate you being our client. "
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daniela dobra

January 27, 2025

5  out of  5
rating by daniela dobra
"We have been going here for years. Every time I call, I’m always greeted by friendly and helpful staff. Pam always goes above to help and make sure we are making the most of our plan and making us aware of any discounts that can help us with the cost of our premium. She is always a pleasure to speak with!"
We responded:
"Thank you Daniela, Pam is a great asset to our office. We strive to make certain our insureds receive every discount available. Steve Candon, Agent "
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Doug Mayer

January 22, 2025

5  out of  5
rating by Doug Mayer
"Steve Cardon office is the best most personable insurance office you will ever deal with. Michelle and Tatiana are top notch who both go above and beyond to make sure things are done right. If you need insurance this is the place to call."
We responded:
"Thank you Doug for the kind words. We take pride in providing top notch customer service. Steve Candon, Agent "